iwebt's Privacy Policy
This page explains in detail how iwebt collects, stores, and protects your personal data.
Introduction — iwebt and You
iwebt handles the personal data of users in Myanmar with respect and responsibility. This Privacy Policy is a legal document that explains how your personal data is collected, used, shared with third parties, protected, and what rights you have when using iwebt's website and services.
By continuing to use this website, you are considered to have understood and agreed to the terms of this Privacy Policy. This policy may be updated from time to time, and all changes will be published on this page.
If you have any questions about this policy, you can contact iwebt's customer service via Live Chat.
Types of Personal Data Collected
When you open an account and use iwebt's services, the following types of data may be collected.
Identity Information
- Name (real name or username)
- Date of birth (to verify age 21+)
- Email address
- Phone number
- Residential address in Myanmar
Financial Transaction Information
- KBZPay, Wave Money, or AYA Pay phone number (used for deposits/withdrawals)
- Bank account number and bank name (if bank transfer is selected)
- Deposit and withdrawal records
Note: iwebt does not store your card number or CVV directly. Payments are processed through secure third-party services.
Technical Information
- IP Address
- Browser Type and Version
- Device Type (Mobile / Computer)
- Pages viewed, clicks, and time spent on the site
- Cookie and session data
Communication Information
- Customer service and contact records
- Live Chat conversation records
- Email communication records
How your information is used
iwebt uses the personal information it collects only for the following purposes.
3.1 Account Management and Service Delivery
To create, manage, and maintain your iwebt account, process deposits and withdrawals, offer bonuses and promotions, and provide gaming services.
3.2 Age Verification and Identity Confirmation
iwebt services are available only to players aged 21+. Personal information is therefore used for age verification and identity confirmation.
3.3 Security and Fraud Prevention
Personal information is used to prevent unauthorised account access, stop financial fraud, and enforce responsible gaming policies.
3.4 Customer Service
Communication records are used to handle enquiries, complaints, and feedback.
3.5 Legal Compliance
Personal information may be retained as required to comply with applicable laws, regulations, and rules.
iwebt will not share personal information with external advertising companies or data brokers for purposes not described in this policy without appropriate explanation.
Information Sharing and Third-Party Cooperation
iwebt does not sell, rent, or distribute your personal information to third parties without necessity. However, limited sharing may occur in the following specific situations.
4.1 Third-Party Service Partners
Payment processors (payment platforms such as KBZPay, Wave Money, AYA Pay), game providers, technology infrastructure services, and customer service tool providers — data may be shared only for carrying out these services, and they each maintain their own privacy policies.
4.2 Legal Disclosure
If legally required to disclose information due to a court order, legal request, or demand from a relevant authority, iwebt may do so.
4.3 Business Transfer
If all or part of iwebt's business is transferred or sold, data may be transferred, and this notice will be given in advance.
All of iwebt's third-party partners are bound by data protection agreements and must confirm that they handle your personal information in line with iwebt's privacy policy.
Cookie and Tracking Technologies
The iwebt website uses the following cookie and tracking technologies.
5.1 Essential Cookies
These cookies are essential for the website to function properly. They handle login session management, language preference saving, and security checks. If these cookies are disabled, the website will not work correctly.
5.2 Analytics Cookies
Used to understand visitor numbers, which pages are viewed most, and user journeys, in order to improve the website.
5.3 Cookie Controls
You can restrict or delete cookies through your browser settings. However, if essential cookies are disabled, some website features may not work as normal.
Data Retention Period and Security
6.1 Data Retention Period
iwebt retains your personal information for as long as your account remains open. After your account is closed, records may be kept for an appropriate period to meet legal requirements and financial verification purposes. Once that period ends, your data will be securely deleted.
6.2 Technical Safeguards
iwebt applies the following technical safeguards to protect your personal information.
- SSL (Secure Socket Layer) encryption — all data transmissions are encrypted and protected
- Server security — servers storing data are accessible only to authorised personnel
- Access controls — account logins are monitored regularly and unauthorised access is blocked
- Financial transaction verification — every deposit and withdrawal is checked and confirmed
6.3 Data Breach Notification
If a data security breach occurs at iwebt that may affect your personal information, iwebt will notify you within a reasonable timeframe and take protective measures immediately.
Your Rights Regarding Personal Information
As an iwebt customer, you have the following rights regarding your personal information.
7.1 Right of Access
You can request to view what personal information iwebt holds about you.
7.2 Right to Correction
If the personal information we hold is inaccurate or out of date, you can request that it be corrected.
7.3 Right to Deletion
You can request that your personal information be deleted when you close your account. However, records that must be retained due to legal requirements cannot be deleted.
7.4 Right to Restriction
Under certain conditions, you can request that processing of your personal information be restricted — for example, while the accuracy of data is being disputed, or when you want your data kept but not used for third-party service purposes.
7.5 Right to Object
You can object to data processing carried out on the basis of legitimate interests, where that processing is not for advertising or compatibility matching purposes.
To make a request regarding any of the rights above, contact iwebt via Live Chat (available 24/7) or at [email protected].
Age 21+ and Child Protection
iwebt's services are intended only for adults aged 21 and above (21+). iwebt will not knowingly collect personal information from anyone under the age of 21.
If iwebt discovers that personal information from someone under 21 has been collected without our knowledge, that information will be deleted immediately and the related services will be closed right away.
If you believe iwebt may have collected personal information from someone under 21, please notify us at [email protected].
External Websites and Policy Changes
9.1 External Website Links
The iwebt website may contain links to external websites (such as payment services). iwebt is not responsible for the privacy policies or data practices of those external sites. When you visit an external site, please read its privacy policy.
9.2 Changes to This Policy
iwebt may update this privacy policy from time to time. All changes will be posted on this page and the "Last Updated" date will be revised accordingly. For significant changes, iwebt will notify you in advance. Continuing to use the website after changes take effect will be considered acceptance of the updated policy.
Have any questions?
If you have any questions about this privacy policy, you can reach us through iwebt's 24/7 Live Chat or at [email protected]. You are welcome to contact us in Burmese without needing a translation.